Pulse Suite Apps Phone

Pulse Phone

Your business number, everywhere.

iPhone Mac Web call log Snom desk phones

Pulse Phone puts your business extension on your iPhone and Mac. Calls ring on all your devices at once. Answered calls are recorded and transcribed, with an AI summary and action items, and callers are matched to your customer records.

Features

Softphone apps

Your extension on iPhone and Mac. Calls ring on all your devices at once.

Transfers

Blind and attended transfer.

Synced call history

The same call history and notifications on every device.

Recording & transcripts

Answered calls are recorded and transcribed automatically, with playback on the web.

AI call summaries

Each transcribed call gets a summary and a list of action items.

Caller lookup

Callers are matched to CRM contacts, and every contact and company record has a Calls tab.

Call-centre tools

Agent status (Available, On Break, Logged Out), queue and group visibility, and a live team dashboard.

Desk phones

Snom desk phones are set up automatically.